FAQ

How to use FAQ

Click on a tab below to view useful information about Freee! 

How to create email campaigns

To create email campaigns you will have to sign in to Freee! client platform with your email and password. After the sign in you will be directed to Freee! client platform. Select the Marketing option from the main menu on the left pane.

To create a new email campaign select Create Campaign button. The new campaign form is displayed.

In the new campaign form there is an editor for you to built the design of the email campaign. You can edit the email template just like an MS Word document. Add your logo, place it where you need, write the campaign message to your customers, etc.

Once you finish editing the design of your email template you can save it in order to re-use it again at any time. Just press Save as..., enter the name of the template and press Save. A sample is displayed below.

When the design of the template is finished, the next step is to add the campaign info. Add a name to your campaign, the email subject of the campaign and from where the campaign is sent. All these are displayed at the email the customer receives.

The next step is to target your email campaign. Looking at the example below we have targeted all male customers by selecting the Male option. You have the option to target a specific gender of your customers (Male, Female) and target according to the following age groups (18-24, 25-34, 35-44, 45-54, 55+). When targeting you can see how many of your customers will receive the email campaign and the cost of the campaign.

The next step is to start the campaign or schedule for a different date and time.

Before starting the campaign you have the option to send a test email of the campaign to your own email address. It is highly recommended that you use this step to check the design of your email.

Once you receive the test email and everything is fine then press Start campaign. You have now successfully created and send an email campaign to your customers.

How to manage my devices

To manage your devices you will have to sign in to Freee! client platform with your email and password. After the sign in you will be directed to Freee! client platform.

Select Devices from the main menu. A list of all devices in your business are displayed. If the device you are looking for is not in the list of devices you will have to contact Freee! customer support (info@freeewifi.com) in order to add your new device.

Once the device is added to Freee! platform you can select it from the list and design the landing page.

Once you select the device to edit a preview of the device landing page is displayed.

Start by entering the title (Enter your title...) and the description of the service for your customers (Enter your description...). A sample is displayed below.

After a customer likes our business they are presented with a continue to Internet link. We can now edit what that link will display and the url the customer will be re-directed once the link continue to Internet is pressed.

The next step is to upload a background of our business. You can upload your own background. Best results when using (16-9) dimensions.

The next step is to select the social media our landing page supports. Just check on the media required (Facebook, Google+, LinkedIn). When selecting Facebook as social media you must enter your business's Facebook page. You also have the option Get likes and Checkins for your business. Check Google+ and LinkedIn if you want your customers to have more options when logging in to your device. A preview is displayed below.

There are always some customers that do not use social media. Your business will have to allow them a way to get free Internet. You can give them access by setting up a password for them to use. Just check the Login with password option enter the password and text required for your customers.

Once you are finished with the design of your landing page press Save my design to save changes. Any changes you make you can see a preview of the landing page on the left pane.

Freee! platform client activation and quick platform overview

When creating an account you should receive an invitation email from Freee! platform. Open the email and select 'to register and view your account'link.

You will be re-directed to the Freee! platform registration form. Enter the email used for the invitation and add and confirm your password.

When the registration is complete you will be given access to Freee! platform.

  • Dashboard - Viewing the dashboard you can see basic information about total connections to your device, unique connections (unique devices connected to your network), total profiles collected, total likes for your business from end users, total Facebook profiles, total Google profiles and total LinkedIn profiles. In the lower section you can see total genders and total age groups from your customers.

  • Profiles - View the total profiles collected from your business. You have the choice of viewing the most engaged users, the most recent connected users and filter between the social groups (Facebook, Google+, LinkedIn).

  • Devices - View and manage your devices. A list of your available devices is displayed. Select the device you want to manage from the list. For more information on how to manage your devices visit How to manage my device at the FAQs section.

  • Social analytics - View the social analytics of your business's WiFi.

           Likes - The likes collected for your social page

           Profile visits - Customers logged in using their social profiles

           Visits - The total and unique connections to the business's WiFi

           Gender/Age - The genders and ages of your customers connected to the business's WiFi

  • Marketing - Create marketing campaigns. You have a choice between email marketing, SMS marketing and coupon (viral) marketing. For more information on how to create your own campaigns visit Create marketing campaigns.

  • Settings - In the settings section you have the option to update your mailing address, update your billing address, change your email and finally change your current password. You can also view the payments completed to Freee! platform for credits.

 

Mon Dec 11 15:31:39 +0000 2017

https://t.co/WMIsVNa6I5 https://t.co/7hwNu4ZDhU
Mon Dec 04 11:48:07 +0000 2017

Ο CEO της Freeewifi Greece, George Karathanasis στο παγκόσμιο συνέδριο Wi-Fi NOW που έγινε στην Bangkok! #Wifinow… https://t.co/RL8xZX1tWw
Wed Nov 22 11:32:19 +0000 2017

Επιλέξτε το πακέτο που σας ταιριάζει για να καλύψετε τις ανάγκες της επιχείρησής σας! https://t.co/7ijiK4QtmW #freeewifi #freeewificy

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logoecosystemΗ Freee, δημιουργεί ένα "win win" Wi-Fi οικοσύστημα, προσφέροντας αναλυτικά στατιστικά στοιχεία για διαχείριση σε πραγματικό χρόνο.

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